Privacy Policy

Rhombus Protocol Privacy Policy

Effective Date: Sep 21st, 2024

Rhombus Protocol (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our website, applications, and services (collectively, the “Services”). This Privacy Policy (“Policy”) sets forth the terms under which we collect, use, disclose, and protect your personal information in connection with your use of the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the terms of this Policy. If you do not agree with any part of this Policy, you must discontinue using the Services.

1. Scope of this Privacy Policy

1.1 Applicability. This Policy applies to personal information collected, used, and processed by the Company in connection with your access and use of the Services, including information collected through our website, decentralized applications, and any other online or offline offerings that link to this Policy.

1.2 Exclusions. This Policy does not apply to personal information processed on behalf of our clients through their use of our Services (“Customer Data”). Customer Data is governed by our clients’ respective privacy policies. The Company disclaims any liability for the actions or omissions of its clients concerning Customer Data.

2. Information We Collect

2.1 Personal Information You Provide Directly. We may collect personal information that you provide to us directly, including but not limited to:

• Account Information: Name, email address, digital wallet address, and any other information required for account creation and verification.

• Transactional Information: Information related to blockchain transactions, including wallet addresses, transaction details, and other information necessary to facilitate your use of the Services.

• Communications: Information you provide when you contact us, such as your name, email address, and the contents of your communication.

• Survey and Event Information: Information you provide when participating in surveys, events, or other interactive features of the Services.

• Employment Information: Information provided in connection with job applications or employment inquiries.

2.2 Information We Collect Automatically. We may collect certain information automatically when you interact with the Services, including but not limited to:

• Usage Data: Information about your interaction with the Services, such as the pages you visit, the features you use, and the actions you take.

• Technical Data: Information such as IP address, browser type, operating system, device type, and other technical data collected through cookies, pixel tags, and similar technologies.

2.3 Information Collected from Third Parties. We may obtain personal information about you from third parties, including but not limited to:

• Third-Party Services: Information from third-party services that you link or connect to our Services, such as social media accounts or blockchain analytics services.

• Publicly Available Information: Information from public sources, such as blockchain explorers, that provide data about your interactions with the blockchain.

3. How We Use Your Information

3.1 Provision of Services. We use your personal information to provide, maintain, and improve the Services, including but not limited to:

• Managing your account and facilitating transactions.

• Communicating with you about your use of the Services.

• Providing technical support and responding to your inquiries.

3.2 Administrative Purposes. We may use your personal information for administrative purposes, such as:

• Conducting audits, security assessments, and compliance checks.

• Preventing fraud, unauthorized access, and other illegal activities.

• Enforcing our Terms of Use and other legal agreements.

3.3 Marketing and Promotional Purposes. With your consent, we may use your personal information to send you promotional communications, newsletters, and marketing materials about our products and services that may be of interest to you.

3.4 Legal and Compliance Purposes. We may use your personal information as necessary to comply with applicable laws, regulations, and legal processes, and to protect the rights, property, and safety of the Company, our users, and others.

3.5 Other Purposes. We may use your personal information for other purposes disclosed to you at the time of collection or with your consent.

4. How We Share Your Information

4.1 Service Providers. We may share your personal information with third-party service providers who perform services on our behalf, such as hosting, data storage, analytics, customer support, and payment processing.

4.2 Business Partners. We may share your personal information with business partners with whom we collaborate on joint marketing and promotional activities, subject to your consent where required by law.

4.3 Affiliates. We may share your personal information with our affiliates for purposes consistent with this Policy, including to provide and improve our Services.

4.4 Legal and Regulatory Disclosures. We may disclose your personal information to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests from public and government authorities, including those outside your country of residence.

4.5 Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your personal information to the acquiring or successor entity as part of the transaction.

4.6 Other Disclosures. We may disclose your personal information with your consent or as otherwise disclosed at the time of collection.

5. Your Rights and Choices

5.1 Access and Correction. You have the right to access and correct the personal information we hold about you. To exercise this right, please contact us at [e-mail]

5.2 Deletion. You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request deletion, please contact us at [e-mail]

5.3 Objection and Restriction. You have the right to object to or request the restriction of our processing of your personal information under certain circumstances. To exercise these rights, please contact us at [e-mail]

5.4 Data Portability. You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. To request data portability, please contact us at [e-mail]

5.5 Withdraw Consent. Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. To withdraw consent, please contact us at [e-mail]

6. Data Security

6.1 Security Measures. We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are completely secure, and we cannot guarantee the absolute security of your personal information.

6.2 Your Responsibility. You are responsible for maintaining the security and confidentiality of your account credentials and private keys. We strongly recommend that you use strong, unique passwords and take additional security measures to protect your account.

7. Data Retention

7.1 Retention Period. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the nature of the information and the context in which it was collected.

8. International Data Transfers

8.1 Cross-Border Data Transfers. Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your home country. We will implement appropriate safeguards, such as Standard Contractual Clauses, to protect your personal information during such transfers.

9. Children's Privacy

9.1 No Use by Minors. The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us at [Insert Contact Email], and we will take steps to delete such information.

10. Changes to this Privacy Policy

10.1 Policy Updates. We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other reasons. We will notify you of any material changes by posting the updated Policy on our website and updating the “Effective Date” at the top of this Policy. Your continued use of the Services after the updated Policy has been posted constitutes your acceptance of the changes.

11. Contact Us

11.1 Contact Information. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Rhombus Protocol Email: [e-mail]